Dedicated Helpdesk

Our dedicated Helpdesk is managed by friendly computer literate staff, experienced in the Contact Online programme, to help you get the most from the system.

Open weekdays from 9.30am to 4.30pm we can answer any question from the most basic PIN code change to the more complex technical question.

Please call us for support in any area including:

New User Training
Advanced Online Diary Skills
Daily Use of Online or Paper Diaries
Report Production and Analysis
Chart Interpretation
Accessibility Problems
Data Inputting Problems

Outside of office hours, you can leave a message on our voice mail and we will return your call as soon as possible.