Maximising Sales Opportunities (1 Day)
The Bike Industry is more competitive than it has ever been. We continue to spend vast amounts of money on marketing and advertising to generate new sales enquiries. Unfortunately these enquiries are absolutely worthless if they are not dealt with effectively and turned into sales.
This course looks at proven and powerful ways to turn more enquiries into sales, not just at the first point of contact with the customer but also by maintaining contact in a professional manner to increase the chances of future success.
From brand new salespeople to experienced professionals, this course provides the essential skills, techniques and motivation to get the most profitable result from the enquiries already available.
- The three qualities of 'Top Performers'
- How to create and keep a great attitude
- The secret of creating instant rapport
- Building and maintaining relationships
- Why customers welcome ongoing contact
- Lead management the easy way
- How to make the perfect follow up call
- Selling more bikes to existing customers
- Service customers; the hidden opportunity