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This course provides training in one of the most neglected, and yet most profitable areas of sales activity: Making sales from follow up calls.
One of the reasons that top Salespeople succeed is because they have a planned approach to following up prospects and keeping in regular contact with their existing Customers to help make new sales and ensure repeat sales. This course will teach you their secrets.
- Attitude and the effect it has on follow-ups
- Building and managing relationships with existing and future Customers
- Effective communication by phone
- Planning and preparing to make follow-ups
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- The five steps to making successful follow-up calls
- The best time to make follow-ups
- Practical exercises in making follow-ups